Manager, Community Life

The Manager, Community Life plays a key role in delivering on The Washington Center’s (TWC) promise to provide students with a transformational experience. This live-in position is responsible for supervising the 5-8 paraprofessional live-in staff and creating an atmosphere that will foster personal, academic and professional development within the living environment. 

This position comes with a fully furnished, all utilities paid apartment with secured parking in the Washington, D.C. NoMa neighborhood.

Essential Functions 

  • Supervise, train, and evaluate the Live-In staff at the Residential and Academic Facility (RAF) and affiliate property locations. Plan and direct periodic staff meetings with Live-In staff.   
  • Develop programming that fosters learning and development within the living environment in coordination with the Academic Internship team as well as the Advisor, Civic Engagement and Inclusion Initiatives.  
  • Serve as a conduct officer for mid-level violations of TWC’s Code of Conduct. In collaboration with the Director, impose sanctions for policy violations and ensure timely resolution to conduct issues.   
  • In collaboration with the Director and the paraprofessional live-in staff, manage behavioral issues within the living environment. Address community trends, as necessary.  
  • Schedule the TWC on-call rotation and serve on the Central Staff On-call rotation, acting as the primary contact during building crises and incidents for TWC’s residential population.  
  • In conjunction with the Director, manage the Residential and Academic Facility at NoMa (RAF) Concierge desk and its functions, including training of staff and updating of documents and/or processes.  
  • Build sustainable relationships with local organizations and neighborhood partners to enhance the resident experience.
    Other duties as assigned by the Director of Student Services and Community Life.    

Required Education and Experience 

  • Bachelor’s degree required. 
  • One to three years of experience working in higher education required.
  • Public speaking and group facilitation skills are required. 
  • An equivalent combination of education, training, and experience will be considered.   

Preferred Education and Experience

  • Master’s degree preferred.
  • High preference given to experience in residence life, housing, student activities or orientation.

Competencies

  • Communication/Interpersonal Skills
  • Customer Satisfaction
  • Teamwork/Collaboration
  • Initiative
  • Self-Awareness
  • Leads/develops/empowers people, develops relationships, inspires trust
  • Analytical Thinking/Problem Solving

Knowledge, Skills, and Abilities 

These are not reflected in the competencies but are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position:

  • Strong project management skills
  • Ability to manage multiple projects and work collaboratively
  • Ability to maintain confidentiality
  • Proven ability to articulate organizational objectives and development goals
  • Independent judgment and initiative. 
  • Proficiency in MS Office with strong knowledge of Microsoft Excel and Word. 
  • Experience with StarRez and Judicial Educator preferred

Supervisory Responsibility

  • This position supervises 5-8 paraprofessional live-in staff members.

Equipment Used to Perform the Job 

Which may be representative but not all inclusive of those commonly associated with this position:

  • Standard office equipment including a facsimile machine, photocopier, and telephone system
  • Personal Computer, job-related software and printer 

Physical Abilities 

Commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. 

  • The employee may frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors. While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, and crawl. 

Application Instructions

To apply to this position, please do so via our online application form.

This job description no way states or implies that these are the only duties preformed by the employee occupying this position. Employees may be required to follow instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.