Director, Employer Relations

Salary Range: $80,000.00 to $90,000.00, Annually

The Director of Employer Relations at The Washington Center (TWC) is responsible for ensuring collaboration with employers who are vital to our programs and will be partners as we aim to reshape the workforce. Reporting to the Chief of Staff and Managing Director, the Director of Employer Relations will work with key internal stakeholders to develop and implement strategies that lead to quality experiences through strong program advising and program execution in both internship and short-term programs. The director serves as a creative strategist responsible for employer partnership development that will lead to greater access and equity for our program participants which includes being a champion for paid internships and development of talent pipelines for marginalized learners. The director will have a strong track record in developing mutually beneficial partnerships, preferably with employers. The director will be a data-driven leader who makes improvements to program preparation experiences and improves partner relationships. 

TWC is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. TWC does have some physical space in Washington, D.C., and the individual in this role would be expected to work in-person as and when the need arises. Given the role and the need to develop strong working relationships with employers, there is a strong preference for an individual residing in the greater DC region.

Essential Functions

Change Management/Process Innovation

  • Grow portfolio of paid internships to increase access to marginalized and low-income participants.
  • Lead strategy development in employer partnerships that are mutually beneficial, meeting the needs of employers and students/learners that will convert to new signature talent pipeline programs.
  • Streamline and improve internship matching processes for all internship programs.
  • Collaborate with other TWC leaders to ensure that all parts of the internship participant journey are aligned with strategic direction of the organization.
  • Improve program advising and placement operation by utilizing best practices, engaging in relevant assessment and evaluation practices, and implementing policies and procedures that lead to success.
  • Maximize technology including our CRMs (i.e., Salesforce, Gradleaders) and explore new technology that may be vital to the day-to-day operations of the department.
  • Remain current on workforce trends and provide training and development of team members and TWC broadly through continuous education and trainings.

Program Advising and Internship Matching

  • Supervise the assistant director of program advising and support a team of advisors who are responsible for enhancing process efficiency and promoting positive participant experience in program advising.
  • Work with leaders in the recruitment and admissions area to develop retention strategies for all accepted interns.
  • Provide information to recruitment teams on market-driven/responsive internship opportunities that are representative of the Washington, DC metropolitan area.

Employer Partnership and Business Development

  • Manage an annual landscape review to determine the greatest employer talent needs and student interests for internship programs.
  • Supervise the assistant director of employer relations and support a team of portfolio managers who manage and steward current employer partners who serve as internship hosts, program partners and collaborators for workforce innovation initiatives.
  • Work with the Assistant Director of Employer Relations and Business Development Manager to develop a robust strategy to reengage past partners and develop new employer partnerships for TWC within the Washington, DC metropolitan area.
  • Alongside Director of Programs, work to resolve serious internship issues including but not limited to harassment, hostile working environment, sexual harassment and discrimination (e.g., racism, gender bias).
  • Assist the Chief Advancement Officer with strategic employer partnerships that may lead to key organizational partnerships (e.g., public private partnerships, talent partners).

Required Education and Experience

An equivalent combination of education, training, and experience will be considered:

  • Bachelor’s degree in a related field
  • 7 years of progressive experience working in workforce readiness or employer relations and at least 2-3 years of experience working with talent pipeline programs and business/partnership development
  • Experience managing and leading a high-functioning team 

Preferred Education/Qualifications and Experience

  • CRM and data management experience 
  • Change management experience 

Competencies Required to Perform the Job Successfully

  • Leads people, develops others, empowers others
  • Teamwork/Collaboration
  • Self-awareness
  • Effectively executes organizational priorities
  • Strategic Operational Thinking
  • Change Management
  • Analytical Thinking/Problem Solving

Knowledge, Skills and Abilities

  • Strong knowledge of higher education field and landscape
  • Ability to manage multiple projects and work collaboratively
  • Easily adaptable
  • Proven ability to articulate organizational objectives and development goals
  • Independent judgment and initiative  

Supervisory Responsibility

  • This position directly supervises team leaders and indirectly supervises a team of 4 to 5 staff members. 

The Washington Center’s Values

Values which guide our mission work in every regard – internally and externally:

  • Equity & Inclusion
  • Learning
  • Connection & Collaboration
  • Integrity
  • Impact

Equipment Used to Perform the Job 

May be representative but not all inclusive of those commonly associated with this position:

  • Cloud-based technologies
  • Standard office equipment including a computer and job-related software  

Physical Abilities 

Commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job: 

  • Specific vision abilities required for this job include close vision to work on a computer.
  • While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear.

Application Instructions

To apply to this position, please do so via our online application form

This job description no way states or implies that these are the only duties performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. 

The Washington Center is an Equal Opportunity Employer. It is the policy of The Washington Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.

The Washington Center stands in solidarity with all marginalized communities. We believe communities are strengthened by the inclusion of and equity for all people. Racism, hate, and violence have no place in our society, and we condemn all such acts. We are committed to becoming an anti-racist and anti-hate organization.

We commit to continuously striving for diversity, equity and inclusion through ongoing education and self-awareness. At The Washington Center, each person brings unique and varied experiences which inform our thoughts, actions, and decision-making processes. Our mission is to create an inclusive, safe environment for our staff and our students, where everyone’s differences are celebrated, every perspective is valued, and everyone feels safe to bring forth their authentic selves.