Program Advisor

Salary Range: $50,000.00 To 53,000.00, Annually

The Program Advisor is responsible for managing a portfolio of participants with the goal to provide excellent service and achieve placement in the interest of enrollment goals. The incumbent must work closely with their participant advising portfolio to understand internship interests to identify strong matches between their participant participants and available internship opportunities. A successful candidate will have an entrepreneurial, can-do attitude and will skillfully advise and guide participants on internship opportunities. This individual is responsible for supporting participants throughout the program advising experience, identifying any potential barriers to enrollment. The Program Advisor is a team player that generates solutions and provides excellent service and support to participants throughout the program advising experience. 

This is a 100% remote position.

Essential Functions

Participant Portfolio Management

  • Manage a portfolio of participants through an advising session and on-going email communications, phone and video calls.
  • Serve as the main point of contact and provide excellent service to participants throughout the program advising experience.  
  • Support participants through all parts of the program advising process, including registration for an academic course and housing. 
  • Provide participants with support and resources regarding interviewing, living in DC and entering the professional world.
  • Collaboratively revise application materials with the participant, including resumes, professional interest statements, and supplemental application materials as necessary.  

 Intern Placement

  • Work in very close collaboration with the Employer Relations Managers to ensure a clear understanding of the status of intern applications and referrals, interviews, offers and placements.
  • Maintain consistent and prompt communication for a portfolio of participants on the internship matching process.

 Data Management

  • Track and manage student and participant data in CRM, including application materials, internship preferences and important information that impacts the participant’s enrollment.
  • Diligent logging and tracking of participant’s progression in the internship matching process, providing utmost attention to data integrity.
  • Tracking and following up with participants to ensure timely completion and submission of the academic course and housing registrations

 Enrollment and Admissions

  • Review submitted applications according to the admissions timeline, making prompt and thorough admissions decisions.

Required Education and Experience

An equivalent combination of education, training, and experience will be considered:

  • Bachelor’s degree required.

Preferred Education/Qualifications and Experience

  • 1+ years’ experience advising college students and/or career services strongly preferred
  • 1+ years’ experience working with international student populations a plus
  • Salesforce and data management experience is a plus 

Competencies Required to Perform the Job Successfully

  • Communication/Interpersonal Skills
  • Teamwork/Collaboration
  • Initiative
  • Customer Satisfaction
  • Self-Awareness

Knowledge, Skills and Abilities

  • Knowledge of career services and advising techniques is preferred; knowledge of internships and matching / placement services preferred.
  • Ability to advise diverse populations and engage with participants through phone and video meetings.
  • Thrives in a fast-paced and performance-driven environment that is ever changing.
  • Adept communicator with demonstrated collaboration skills.

Supervisory Responsibility

  • This position has no supervisory responsibilities.

The Washington Center’s Values

Values which guide our mission work in every regard – internally and externally:

  • Equity & Inclusion
  • Learning
  • Connection & Collaboration
  • Integrity
  • Impact

Equipment Used to Perform the Job 

May be representative but not all inclusive of those commonly associated with this position:

  • Cloud-based technologies
  • Standard office equipment including a computer and job-related software  

Physical Abilities 

Commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job: 

  • Specific vision abilities required for this job include close vision to work on a computer.
  • While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear.

Application Instructions

To apply to this position, please do so via our online application form

This job description no way states or implies that these are the only duties performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. 

The Washington Center is an Equal Opportunity Employer. It is the policy of The Washington Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.

The Washington Center stands in solidarity with all marginalized communities. We believe communities are strengthened by the inclusion of and equity for all people. Racism, hate, and violence have no place in our society, and we condemn all such acts. We are committed to becoming an anti-racist and anti-hate organization.

We commit to continuously striving for diversity, equity and inclusion through ongoing education and self-awareness. At The Washington Center, each person brings unique and varied experiences which inform our thoughts, actions, and decision-making processes. Our mission is to create an inclusive, safe environment for our staff and our students, where everyone’s differences are celebrated, every perspective is valued, and everyone feels safe to bring forth their authentic selves.