Salary Range: $52,000.00 to 56,000.00, Annually
The Advisor, Federal Programs is a key role for delivering on The Washington Center’s promise to students to provide them with a transformational experience – setting them on a course of achievement and leadership. The Advisor serves as the first line of support for TWC’s applicants and program participants. This person is responsible for participant communication and implementation of day-to-day activities for funded programs designed to attract outstanding individuals from all ethnic, racial and social backgrounds.
TWC is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. TWC does have some physical space in Washington, D.C. and the individual in this role will be expected to work in-person as and when the need arises.
Student Recruitment & Advisement
- Contribute to the planning and execution of strategic marketing and recruitment plan(s) for federal programs specially focused on university partnerships.
- Collaborate with MarCom Dept. to meet applicant targets for marketing and recruitment efforts.
- Nurture student leads and in-progress applicants through email, text messaging, and phone calls.
- Set-up webinars to deliver information to perspective applicants and participants.
- Organize logistics for and coordinate program events including selection, orientation, and virtual program activities.
- Utilize technological tools to increase efficiency of program execution and provide all program materials and communication to participants.
- Serve as point of contact and provide all clients with excellent customer service. Clients may include, but are not limited to: federal agencies, university/college officials, students, and travel and meeting vendors.
- Develop relationships with strategic university partners that will further the awareness of the program(s) and increase marketing effectiveness.
- Provide designated manager(s) with updates on stakeholder and participant involvement.
- Assist in development of monthly or quarterly programmatic reports for agency partners.
- Manage relationships with and respond to inquiries from university partners. Build relationships with program stakeholders.
- Review and provide feedback on internship applications and assist in matching participants with mentors and advisors.
- Other duties as assigned.
- Explain program requirements, milestones, and processes to program participants. Review requests for program deferrals and determine eligibility of requests.
- Keep participants informed about program policies, including financial assistance and ensure their adherence to program requirements.
- Brief participants on housing stipulations and track necessary documentation to facilitate lodging support.
- Arrange for qualified program alumni to participate in development sessions for participants.
- Create, capture and analyze surveys to ensure the effectiveness/satisfaction of fellowship activities and programming.
Required Education and Experience
An equivalent combination of education, training, and experience will be considered:
- Bachelor’s degree in related field required
- 2+ years’ related work experience
- Experience working with students required
Preferred Education/Qualifications and Experience
- Master’s degree a plus
- Experience working with the Federal government is a plus
- Experience working with college students highly preferred
Competencies Required to Perform the Job Successfully
- Communication/Interpersonal Skills
- Customer Satisfaction
Knowledge, Skills and Abilities
- Ability to manage multiple projects and work collaboratively
- Excellent client relations skills
- Excellent oral and written communication skills
- Proven ability to articulate organizational objectives
- Organized and detail orientated
- Ability to develop systems for tracking information and knowledge
- Easily adaptable
- Independent judgment and initiative
- Proficiency in MS Office with strong knowledge of Microsoft Excel and Word.
- Knowledge of career services and advising techniques is preferred; knowledge of internships and matching / placement services preferred.
- Ability to advise diverse populations and engage with participants through phone and video meetings.
- Thrives in a fast-paced and performance-driven environment that is ever changing.
- Adept communicator with demonstrated collaboration skills.
The Washington Center’s Values
Values which guide our mission work in every regard – internally and externally:
- Equity & Inclusion
- Connection & Collaboration
Equipment Used to Perform the Job
May be representative but not all inclusive of those commonly associated with this position:
- Cloud-based technologies
- Standard office equipment including a computer and job-related software
Commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job:
- Specific vision abilities required for this job include close vision to work on a computer.
- While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear.
To apply to this position, please do so via our online application form.
This job description no way states or implies that these are the only duties performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.
The Washington Center is an Equal Opportunity Employer. It is the policy of The Washington Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.
The Washington Center stands in solidarity with all marginalized communities. We believe communities are strengthened by the inclusion of and equity for all people. Racism, hate, and violence have no place in our society, and we condemn all such acts. We are committed to becoming an anti-racist and anti-hate organization.
We commit to continuously striving for diversity, equity and inclusion through ongoing education and self-awareness. At The Washington Center, each person brings unique and varied experiences which inform our thoughts, actions, and decision-making processes. Our mission is to create an inclusive, safe environment for our staff and our students, where everyone’s differences are celebrated, every perspective is valued, and everyone feels safe to bring forth their authentic selves.