Manager, Federal Programs

Salary Range: $55,000.00 to $61,000.00, Annually

The Manager, Federal Programs is a key role for delivering on The Washington Center’s mission to students to provide them with a transformational experience – setting them on a course of achievement and leadership. The Manager, Federal Programs serves as the first line of support for TWC’s interns and our federal agency partners focused on supporting a diversity talent pipeline. This person is responsible for the implementation of paid internship programming, while also managing a portfolio of students and facilitating professional development opportunities targeted at enhancing workforce readiness.

The Washington Center is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space, but we would prefer for the person in this role to be in the Washington, DC metro area to work in-person as and when the need arises.

Essential Functions

Client Relations

  • Provide all clients with excellent customer service by answering questions and providing information in a timely manner. Clients may include but are not limited to: federal agencies points of contact, travel and housing companies, students, and university/college officials.
  • Plan and lead periodic check-ins with and reporting to partner agencies.
  • Provide designated supervisor(s) with updates on student issues and interactions with agency partners.

Student Learning/Advisement

  • Mentor and provide consistent feedback to students while they are in program, outlining and monitoring professional development goals, and overall progress throughout the term.
  • Implement student experience including professional development opportunities in consultation with federal initiatives team. 
  • Co-plan 2-3 professional development events and/or workshops for students.
  • Ensure all TWC constituents have a positive and beneficial experience.

Student Experience

  • Assist with internship placement logistics and conduct orientation. 
  • Facilitate student/supervisor relationship to enhance professional skill set development. 
  • Serve as a liaison between students and internship sites and guide the supervisor’s role in educating students in a professional setting; may conduct site visits and collect mid-term and final evaluations.
  • Utilize technological tools to increase efficiency of program execution and provide all program materials and communication to participants.
  • Communicate to students and agency partners TWC policies including financial assistance and code of conduct. 
  • Other duties as assigned.

Student Recruitment

  • Contribute to the execution of a strategic marketing and recruitment plan for federal internship programs.
  • Coordinate the referral process to deliver high-quality applicants to federal partners and research eligible applicants using recruitment software such as the HandShake platform. 
  • Supervise coordinator assisting with recruitment and program logistics.
  • Support and/or participate in limited recruitment trips at colleges and universities each semester to promote TWC and introduce to faculty, staff, administrators, and prospective students the programs TWC offers.

Required Education and Experience

An equivalent combination of education, training, and experience will be considered:

  • Master’s degree required
  • 2-3 years’ related work experience 
  • Experience working with students required

Preferred Education/Qualifications and Experience

  • Experience working with the Federal government is a plus
  • Experience working with college students/early career professionals highly preferred

Competencies Required to Perform the Job Successfully

  • Ability to manage multiple projects and work collaboratively
  • Excellent client relations skills 
  • Excellent oral and written communication skills 
  • Proven ability to articulate organizational objectives 
  • Organized and detail orientated 
  • Ability to develop systems for tracking information and knowledge 
  • Easily adaptable
  • Independent judgment and initiative
  • Proficiency in MS Office with strong knowledge of Microsoft Excel and Word

Knowledge, Skills and Abilities

  • Demonstrated understanding of effective yet scalable accounting operations and of GAAP with emphasis on non-profits. 
  • Experience with variety of technologies to support the overall accounting, treasury and financial reporting functions.
  • Well-developed oral and written communications skills.
  • Commitment to outcomes, deadlines and technical excellence; supporting staff to reach same benchmark.  
  • Independent thinking, analysis and decision-making skills.
  • Collaborative and team approach toward task management.

Supervisory Responsibility

This position has no supervisory responsibilities.

The Washington Center’s Values

Values which guide our mission work in every regard – internally and externally:

  • Equity & Inclusion
  • Learning
  • Connection & Collaboration
  • Integrity
  • Impact

Equipment Used to Perform the Job 

May be representative but not all inclusive of those commonly associated with this position:

  • Cloud-based technologies
  • Standard office equipment including a computer and job-related software  

Physical Abilities 

Commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job: 

  • Specific vision abilities required for this job include close vision to work on a computer.
  • While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear.
  • The employee may be required to sit for extended periods when traveling by air, train or by road.

Application Instructions

To apply to this position, please do so via our online application form

This job description no way states or implies that these are the only duties performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. 

The Washington Center is an Equal Opportunity Employer. It is the policy of The Washington Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.

The Washington Center stands in solidarity with all marginalized communities. We believe communities are strengthened by the inclusion of and equity for all people. Racism, hate, and violence have no place in our society, and we condemn all such acts. We are committed to becoming an anti-racist and anti-hate organization.

We commit to continuously striving for diversity, equity and inclusion through ongoing education and self-awareness. At The Washington Center, each person brings unique and varied experiences which inform our thoughts, actions, and decision-making processes. Our mission is to create an inclusive, safe environment for our staff and our students, where everyone’s differences are celebrated, every perspective is valued, and everyone feels safe to bring forth their authentic selves.